Job Summary:
The Director of Nursing and Patient Care Services assumes responsibility for developing strategy, leading operations and partnering with physician leaders and other key stakeholders. This position serves as a key member of the leadership team and will participate in strategy and goal setting and is responsible for overall operational effectiveness of the areas of responsibility. The Director of Nursing and Patient Care Services operates as a key member of the hospital leadership team, developing and implementing strategy to deliver optimal nursing care. He/She directs and ensures continuous quality and safety of staff and patients and improvement of all clinical practices, services and operations by managing the design and implementation of systems, processes and methods to evaluate and improve safe patient care across the continuum.

Essential Functions:

· Operates as a key member of the hospital leadership team, developing and implementing strategy to

deliver optimal nursing care.

· Directs and ensures continuous quality and safety of staff and patients and improvement of all clinical

practices, services and operations by managing the design and implementation of systems, processes and

methods to evaluate and improve safe patient care across the continuum.

· Builds focus on analytics to enable the clinical area to monitor and sustain excellence in performance as

well as identify continuous improvement opportunities.

· Directs and manages the delivery of nursing services and safe patient care standards which are integrated

with business plans to meet or exceed quality, service, clinical and utilization standards while remaining

cost effective.

· Serves as a clinical lead and coordinates/executes project plans for new departmental growth

opportunities.

· Ensures compliance with all licensing/regulatory requirements for all site locations and all

departmental clinical and administrative staff.

· Maintains an ongoing state of regulatory readiness.

· Accountable for staffing, training, and hiring of departmental resources.

· Manages and resolves human resource, labor relations, employee and department safety and risk

management issues.

· Responsible for maintaining a management team with the education, experience and skills to lead their

respective areas of responsibility in an effective manner.

· Develops future leadership teams through coaching and mentoring.

· Directs budget management and resource allocation

· Manages financial performance and identifies and implements strategies to reduce cost and improve

quality and safety of care and service.

· Builds an environment of partnership and collaboration.

· Works collaboratively with the clinical support and ancillary departments and leadership that support

daily functions.

· Builds strong, collaborative partnerships with all staff, as well as physicians and other care team partners.


Competencies:

Effective Communication-
Demonstrates an understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care.

Patient-and Family-Centered Practice-

Knowledge of how to convey respect and collaborate with each patient, family and/or designated care

partner in care.

Cultural Awareness-

Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.


Education and Experience:
 

Education:

Bachelor’s degree in Nursing required; Master’s in Nursing or related field (required if Master’s is not in

Nursing). Leadership certification preferred (for example CEN, NE-BC, other) within 2 years of hire

Experience:

4-5 years healthcare leadership experience

 

Melanie Vance
Manager, Healthcare Recruiting
Super Systems Health
melanie@supersystemsinc.com